Effective Date: May 24, 2025 | Company: Innovmech LLC, Sadat City, Monofya, Egypt
This Privacy Policy explains how Innovmech LLC (“Innovmech”, “we”, “us”, or “our”), located at Sadat City, Monofya, Egypt, collects, uses, discloses, and protects your information when you use our websites, mobile applications, Facebook Instant Games, Meta applications, and any other digital services we provide (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information you voluntarily provide, including:
- Full name and contact details (email address, phone number)
- Account registration information (username, password)
- Profile information and user preferences
- Payment and billing information when you make purchases
- Communications you send us, including support requests and feedback
1.2 Information Collected Automatically
When you access or use our Services, we automatically collect:
- Device identifiers (device ID, advertising ID, IP address)
- Browser type, operating system, and hardware model
- App usage data, gameplay statistics, and session logs
- Crash reports and performance diagnostics
- Location data (country/region, based on IP address)
- Cookies and similar tracking technologies
1.3 Information from Third-Party Platforms (Meta / Facebook)
When you connect our Services through Meta (Facebook), Google, or other platforms, we may receive:
- Your public profile information (name, profile picture, user ID)
- Friends list (only if you grant permission)
- Platform-specific identifiers
- In-app purchase history from the platform
2. How We Use Your Information
- To provide, operate, and maintain our Services
- To create and manage your user account
- To process transactions and send related information
- To personalize your experience and deliver relevant content
- To send promotional communications (with your consent where required)
- To analyze usage patterns and improve our Services
- To detect, prevent, and address fraud, abuse, and security issues
- To comply with legal obligations under Egyptian and applicable international law
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience. Our Services may use:
- Essential cookies – required for the Services to function properly
- Analytics cookies – to understand how users interact with our Services (e.g., Google Analytics, Facebook Pixel)
- Advertising cookies – to deliver relevant ads and measure campaign performance
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share information with:
- Service Providers – trusted vendors for hosting, analytics, payments, and support
- Platform Partners – Meta (Facebook) may collect data independently under its own privacy policy
- Legal Authorities – if required by Egyptian law, court order, or government authority
- Business Successors – in the event of a merger, acquisition, or asset sale
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
6. Security
We implement industry-standard technical and organizational measures to protect your personal information, including SSL/TLS encryption, access controls, and regular security audits. However, no method of internet transmission is 100% secure.
7. Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe a child has submitted personal information to us, please contact us immediately and we will promptly delete it.
8. International Data Transfers
Innovmech is based in Egypt. If you access our Services from outside Egypt, your information may be transferred to and processed in Egypt or other countries where our service providers operate.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at [email protected]. See also our Data Deletion Instructions page.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through in-app notifications. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
11. Contact Us
| Company | Innovmech LLC |
| Address | Sadat City, Monofya, Egypt |
| Website | www.innovmech.com |
| [email protected] |